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IT Update

We are experiencing some technical issues. We are working hard to resume normal service.

On Thursday 14 January, our IT team detected unusual activity on part of our servers and immediately took the precautionary step to shut down our IT network. Following an investigation, it has been confirmed the unusual activity was a result of a cyber incident.  

Rest assured, the vast majority of our students and teachers are able to progress with remote learning as normal. For students whose remote learning is affected, we will contact the small number of remaining students directly and outline the temporary solutions we have put in place. 

Bridgwater & Taunton College takes all matters related to cyber security extremely seriously. Were sorry that this has caused some disruption to our students and staff, and were very grateful for the resilience and perseverance everyone continues to demonstrate. We will be updating our students and staff as further information becomes available.   

For further information, please see the details below or contact your tutor. 

FAQs

Which lessons will be impacted by this incident?  

Any lesson which is based on Microsoft Teams will progress as normal. Students based on the Blackboard platform will be contacted in the coming days with details of how to connect to the platform via the web. Further communications about upcoming lessons will be coming to you directly from your tutor or Head of department.  

How can I contact my tutor?  

Please message your tutor on Microsoft Teams. If you cannot access Microsoft Teams or you are based on a different platform, please phone your tutor. Please note that your tutor may not have access to their email at the moment so you should use one of these alternative methods to contact them.  

I am due to attend a lesson on site this week, is that still going ahead?  

We have a small number of students who are still attending college. These lessons are still going ahead at the same time and location as scheduled.  

As a student, who can I talk to about this incident if I have any other questions?  

Your tutors and teachers are here to support you with any questions you have. Please contact them directly using Microsoft Teamsor over the phone.

I have applied to UCS and was expecting an interview this week. What should I do?

If you have an upcoming interview scheduled at UCS, please fill in this form and we will be back in touch with you to confirm the appointment or to rearrange, if needed.
We’re sorry for any inconvenience this causes and look forward to meeting you, virtually, very soon.